This article explains how to approve a browser or a device so that an employee can access Aspire from that device.

Prerequisites

  1. System Admin or Branch Admin

  2. A user profile

If an email is received about needing approval, then follow steps 1-4.

If an email is not received about needing approval, then follow steps 5-10.


If an email is received about needing approval, then follow steps 1-4

  1. Have the employee enter their email address, password, company code, and device name. Note: A best practice is to create a naming convention of the browser, employee name, and machine

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  2. The employee must wait until a system admin or branch admin user authorizes the device. Note: While both system and branch admins can approve devices, only system admins will receive a Device Approval email.

3. Find the email and click on the hyperlinked “here” to approve the device.

4. Once the authorizer approves, the employee will get a notification the device is approved and will not need to take any further action.

Note: The employee may have to press the refresh button on their device to put in their pin.


If an email is not received about needing approval, then follow steps 5-10

5. Click the User Profile twice and then click on Administration.

6. Click on the Device icon.

7. Select Pending only [System] from the search lists menu.

8. Click on the device name.

9. Press the green arrow to approve the device.

10. When the device is off the list, it has been approved. The user can enter in their pin and press the arrow and will be entered into the system.


Auto Approve Device

When Auto Approve Device is enabled, the device of a user will automatically be approved after they properly enter their email address, password, company code, and device name.

Follow the steps below to enable Auto Approve Device:

  1. Navigate to the Application Configuration icon.

2. Click on the Application tab.

3. Checkmark Auto Approve Device.

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