What are we measuring: Open Contracts Past Their End Date
Why are we measuring this: Contracts open past their end date create issues in accounting, specifically over/under reporting by earning revenue outside of the contract.
Scoring: N/A
Recreate Metric: Opportunities Module – Filters Job Status in Production, End Date Through Yesterday, Opportunity Type in Contract
False Negatives:
N/A
Common Issues:
There could be earned revenue on these tickets that isn’t realized
Work ticket/s are in status of open, scheduled, or pending approval which holds up the opportunity from being completed
If you are doing work after the end date there will be over/under issues
Job cost could come through as warranty instead of standard which could cause reporting issues when looking at job efficiency
Practical:
Complete or cancel the remaining work ticket from the opportunity past the contract end date, this will allow that opportunity to fall off of this report
Review work tickets in your weekly meetings
Resources: