Aspire Software

There are instances when work tickets will need to be cleaned up and removed in Aspire. The below is a flowchart that walks users through the steps necessary to complete these actions. ⚠️ The user who is completing the clean up must have a good understanding of what is happening at a job level, as well as knowledge of change orders and credit memos.

Delete deposit then invoice, apply payment to property. If Clover Connect, or refunding customer <a href="https://care.youraspire.com/en/articles/6233494-how-to-refund-in-aspire">(Help doc)</a>

Swap costs to appropriate work ticket or create $0 "clean up" estimate (<a href="https://care.youraspire.com/en/articles/4782625-swapping-snow-ticket-service-costs">Help doc</a>)

Issue invoice or credit to client <a href="https://care.youraspire.com/en/articles/6233494-how-to-refund-in-aspire">(Help doc)</a>

- Delete deposit then invoice, apply payment to property. If Clover Connect, or refunding customer <a href="https://care.youraspire.com/en/articles/6233494-how-to-refund-in-aspire">(Help doc)</a>
 
- Swap costs to appropriate work ticket or create $0 "clean up" estimate (<a href="https://care.youraspire.com/en/articles/4782625-swapping-snow-ticket-service-costs">Help doc</a>)
 
- Issue invoice or credit to client <a href="https://care.youraspire.com/en/articles/6233494-how-to-refund-in-aspire">(Help doc)</a>

This diagram can show you the steps to take when cleaning up your work tickets during the End of Month processes!

Work Ticket System Clean-Up Workflow

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Title

Track the progress of all tickets related to your company.

Tickets portal.

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Referenced Help Docs: