Table of Contents


Structure

As Aspire's software grows to meet the needs of its users, we're also growing how we create and organize our training content. To match the Aspire system, and the flow of your work, we've organized our Knowledge Base in the following ways:

  1. Customer Relationship Management (CRM)

    • Contacts

    • Properties

    • Home Screen

      • Issues

      • Tasks

      • Dashboards

  2. Estimating

    • Opportunities

  3. Scheduling

    • Work Tickets

    • Schedule Board

  4. Crew Mobile & Time Entry

  5. Purchasing

  6. Invoicing

  7. Accounting and Payroll

  8. Administration

  9. Role-Based Learning Paths

  10. Special Topics

    • Layouts and Reports

    • API

    • Integrations

    • Industry Guidance

  11. Equipment

  12. Snow

  13. Construction


Types of Content

While you have a great support system with your Implementation Manager, Customer Success Manager, or AspireCare representative, the Knowledge Base is just another way to get the information you need. Below are examples of the content we provide.

Training Videos

Every day we're working hard to bring you relevant and timely information for your world within Aspire. Our new training videos provide bite-sized content with objectives, so you can learn before you do. Start with these first to get a great start in your education!


Articles

Articles are our documentation either through a web page or PDF. Articles either expand on previously taught topics or can provide a great workflow for connecting many concepts together.

User Guide

Although the User Guide isn't hosted on our Knowledge Base, it's great for needing to know the definitions of fields as well as a glossary of terms. Think of it like the manual to your system. Using the User Guide, in partnership with our Knowledge Base, will give you an opportunity to learn and train others in the 'need to knows'.



Can't Find What You're Looking For?

That's okay!

While we try to create training material or resources for many situations, we might not have all the answers for you! However, reach out to an AspireCare representative or implementation manager if in deployment.

Let them know your need, and they will be able to help! We also keep track of article searches that don't show results to make sure we stay on top of the growing need for information.

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