Table of Contents
Structure
As Aspire's software grows to meet the needs of its users, we're also growing how we create and organize our training content. To match the Aspire system, and the flow of your work, we've organized our Knowledge Base in the following ways:
Customer Relationship Management (CRM)
Contacts
Properties
Home Screen
To Do List
Metrics
KPI and Insight Data
Estimating
Opportunities
Scheduling
Work Tickets
Schedule Board
Aspire Mobile & Time Entry
Purchasing
Invoicing
Accounting and Payroll
Administration
Role-Based Learning Paths
Special Topics
Layouts and Reports
API
Integrations
Industry Guidance
Equipment
Snow
Construction
Types of Content
While you have a great support system with your Implementation Manager, Customer Success Manager, or AspireCare representative, the Knowledge Base is just another way to get the information you need. Below are examples of the content we provide.
Training Videos
Every day we're working hard to bring you relevant and timely information for your world within Aspire. Our new training videos provide bite-sized content with objectives, so you can learn before you do. Start with these first to get a great start in your education!
Articles
Articles are our documentation either through a web page or PDF. Articles either expand on previously taught topics or can provide a great workflow for connecting many concepts together.
User Guide
Although the User Guide isn't hosted on our Knowledge Base, it's great for needing to know the definitions of fields as well as a glossary of terms. Think of it like the manual to your system. Using the User Guide, in partnership with our Knowledge Base, will give you an opportunity to learn and train others in the 'need to knows'.
Can't Find What You're Looking For?
That's okay!
While we try to create training material or resources for many situations, we might not have all the answers for you! However, reach out to an AspireCare representative or implementation manager if in deployment.
Let them know your need, and they will be able to help! We also keep track of article searches that don't show results to make sure we stay on top of the growing need for information.