Table of Contents:
How to Use Prefixes
Prefixes can be used the search term to quickly identify the opportunity, work ticket, or service number you need.
You can a prefix to indicate your search criteria much as you do currently in the System Search field(a) in the Aspire Tool Bar.
For example, if you want to search for all work tickets with opportunity #108, you will enter “o 108” in the search field and press the Enter key.
List of Prefixes and Search Fields
The following table specifies the prefixes and identifies which field they search. Only these four fields can be searched using the search field.
Work tickets with Opportunity Number containing the specified digits (i.e. “o 24” returns work tickets with opportunity numbers 3324 and 24716)
Work tickets with Ticket Number containing the specified digits (i.e. “t 35” returns work tickets with work ticket numbers 13546 and 35678)
Work tickets with Service Name containing the specified string (i.e. “s mulch” returns work tickets with service name “Mulch work” and “Plant with mulch”). This value does not look at the Service Display Name or the Service Abbreviation.
Work tickets with Property Name containing the specified string (i.e. “Sam” returns work tickets with service name “Sam‘s Sewing Services” and “Rocksam Restaurant”).